Terms & Conditions – ZYREN

Welcome to ZYREN! We’re thrilled to have you as part of our community and appreciate your interest in our premium ladies’ footwear. Before you begin exploring our collection or placing an order, please take a moment to review the following Terms & Conditions. By using our website and making purchases, you agree to comply with these terms.

1. Introduction

  • This website is owned and operated by ZYREN ('we',
    'us', 'our'). Our registered office is at 11/17, BLOCK 4-A, IBNE SENA ROAD, NAZIMABAD NO. 4, Karachi Central.
    Our principal place of business is located at 11/17, BLOCK 4-A, IBNE SENA ROAD, NAZIMABAD NO. 4, Karachi Central.
  • We offer this website, including all information,
    tools, products and services available from it, to you, the user, conditioned
    upon your acceptance of all terms, conditions, policies and notices stated
    here.
  • If you have any problems placing your order, or require
    support after placing an order, please contact us by calling +92 328 1608977 or send us an email on zyrenpk@gmail.com.

2. Acceptance of Terms

  • By accessing or using our website and/or purchasing
    something from us, you confirm that you have read, understood, and agree to be
    bound by these Terms and Conditions, including any additional terms and
    policies referenced herein or available by hyperlink. These Terms apply to all
    users of the site, including browsers, vendors, customers, and contributors of
    content.
  • By using our website and services, you represent that
    you are of legal age to form a binding contract and are not a person barred
    from receiving products and services under the laws of Pakistan or other
    applicable jurisdiction.
  • ZYREN reserves the right to modify, update, or change
    these Terms at any time without prior notice. Each time you place an order on
    our website, you agree to the latest version of these Terms. It is your
    responsibility to review them periodically.

3. Product Information

  • We strive to provide accurate product descriptions, images, pricing, and availability details.
  • However, we do not guarantee that all information is error-free, complete, or fully accurate. For any clarification, you may contact our customer support team.

4. Ordering and Payment

  • You agree to provide correct and complete information when placing an order, including shipping details and payment information.
  • ZYREN accepts various secure payment methods, including credit/debit cards and trusted online payment gateways. All payments are processed safely and securely.

5. Shipping and Delivery

  • We aim to process, dispatch, and deliver your order as quickly as possible. Delivery times may vary based on your location and chosen shipping method.
  • Shipping fees and estimated delivery times will be clearly displayed during checkout.

6. Returns and Exchanges

ZYREN offers an easy and customer-friendly exchange policy. However, we don't have a refund policy. Please review our Return Policy for complete details on initiating a return or exchange.

7. Cancellation Policy

We reserve the right to not process an order placed on our website, including where we no longer hold stock of the goods or services ordered, we are unable to ship to your location, the goods or services ordered are no longer available, or for any other reason outside of our control.

8. Intellectual Property

This website and its related software and content — including all images, designs, logos, and written materials featured on the ZYREN website — are the intellectual property of and exclusively owned by ZYREN. The structure, organization, and code of the website
and its related software contain valuable trade secrets and confidential information of ZYREN. Except as expressly stated herein, these Terms do not grant you any intellectual property rights whatsoever in the website and its related software, and all rights are reserved by ZYREN.

Unauthorized use, reproduction, or distribution of any materials is strictly prohibited.

9. User Conduct

You are prohibited from using
this website or its content:

● For any unlawful, harmful, or disruptive purpose;

● To solicit others to perform or participate in any
unlawful acts;

● To violate any international, federal, provincial or
state laws, regulations and rules;

● To infringe upon or violate our intellectual property
rights or the intellectual property rights of others;

● To harass, abuse, insult, harm, defame, slander,
disparage, intimidate, or discriminate based on gender, sexual orientation,
religion, ethnicity, race, age, national origin, or disability;

● To submit false or misleading information;

● To upload or transmit viruses, engage in hacking attempts, or any other type of malicious code or activity, including spamming, that will or may affect the functionality or security of the service, website, or the internet;

● To collect or track the personal information of others, or to spam, phish, pharm, pretext, spider, crawl, or scrape; or for any obscene or immoral purpose.

We reserve the right to
terminate your use of the Service or any related website for violating any of the prohibited uses above.

10. Disclaimer, Indemnity and Limitation of Liability

  • You agree to indemnify us, defend and hold us harmless, along with our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. While ZYREN strives to ensure accuracy across all website content, we do not guarantee that all information is entirely complete, current, or error-free, and we expressly exclude liability for any such
    inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk. It is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • To the extent permitted by law, we disclaim all warranties, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
  • ZYREN shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.

11. Termination

We may immediately change or terminate your access to our products, services and this website, or any online membership(s) with us, with or without notice, at any time, without liability to you, any other user or any third party. We reserve the right to terminate your access if, without limitation, you have: (1) provided us with false or misleading registration information; (2) interfered with other users or the administration of our services or website; (3) been the subject of a request by law enforcement or other governmental authorities; or (4) otherwise violated these Terms and Conditions.

12. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan. Subject to this, you agree that the courts of Karachi (including any consumer court) will have exclusive
    jurisdiction in any dispute that you have with us.

13. CONTACT US

For questions, concerns, or support, please reach out to our customer service team:

📞 +92 328 1608977

📧 zyrenpk@gmail.com

Thank you for choosing ZYREN.

We’re committed to bringing you premium-quality, stylish, and comfortable footwear.

Happy shopping!